Data Processors

Version #1 - 28th May 2018

On Set Updates uses a number of 3rd party data processors to provide its services. Below is an outline of the processors used, their purpose and links to their websites.

DigitalOcean

https://digitalocean.com

DigitalOcean provides us with privately networked servers, based in London. DigitalOcean is certified compliant with the EU-US Privacy Shield.

Amazon Web Services

https://aws.amazon.com

S3 - Used to store encrypted backups of databases and encrypted customer documents. Stored in London.

Simple Notification Service - Used to send targeted push notifications to customer mobile devices via the On Set Updates mobile app.

AWS are certified compliant with the EU-US Privacy Shield.

Sparkpost

https://www.sparkpost.com/

Used to send transactional email. Sparkpost (Message Systems, Inc) are certified compliant with the EU-US Privacy Shield.

Zoho

https://mail.zoho.com

Provides email hosting services for the company. Zoho are certified compliant with the EU-US Privacy Shield.

Chargebee

https://chargebee.com

Provides billing and invoice services. Chargebee are certified compliant with the EU-US Privacy Shield.

Stripe

https://stripe.com

Processes payments on behalf of OSS. Stripe are certified compliant with the EU-US Privacy Shield.

Mailchimp

https://mailchimp.com

Used to send newsletter and marketing to users. Mailchimp (The Rocket Science Group LLC) are certified compliant with the EU-US Privacy Shield.

Pushpad

https://pushpad.xyz/privacy

Browser push notification service. Data is stored in Italy

Pusher

https://pusher.com

Provides a real time socket connection for users logged in to the web app, allowing the view to be updated live. Data is stored in the UK.

Intercom

https://intercom.com

Customer Relationship Management service. Intercom are certified compliant with the EU-US Privacy Shield.

Sentry

https://sentry.io

Logs errors on the server and client side applications. Sentry (Functional Software Inc) are certified compliant with the EU-US Privacy Shield.

Google Analytics

https://analytics.google.com

Tracks how users interact with the site. Google are certified compliant with the EU-US Privacy Shield.

Ionic

https://ionicframework.com

Provides support services for our mobile application including error monitoring and bug tracking, live app deployment and application builds. Ionic (Drifty Co) are in the process of certifying compliant with the EU-US Privacy Shield.